Frequently asked questions

Personal Information & Information Sharing

Personal information is stored in accordance of the Data Protection Act 1998.

We believe collaboration with other professionals involved in yours or your child’s care is supportive of best outcomes. Relevant information will be shared with other actively involved professionals, and we will seek information from them when you have consented for us to do so. Information will not be passed on to other third parties.

If total confidentiality is desired, the Therapist must be informed in writing.

 

Clinical Decision Making

The Therapist works in accordance with professional guidelines from the Royal College of Speech and Language Therapists. As such, the Therapist makes a clinical decision about whether Therapy is appropriate; and will cease treatment if it is deemed unnecessary.

How do I get a referral & do you have a waiting list?

As we are a private provider of Speech and Language Therapy, you can refer your child directly to us. Please contact us directly and we will be happy to guide you through the process.

We aim to see you or your child within 2 weeks of you contacting us. This may not always be possible, but we aim not to keep you waiting long.

How long is a typical Therapy session and what does Therapy look like?

Most sessions last between 40-60 minutes, depending on the age of the child and the number of targets being worked on. Typically we put some time aside to speak with parents about progress.

The type of therapy offered will depend on a number of factors, including the child’s age and condition referred for. In some cases the Therapist will work directly with a child or client, working on specific targets. At other times Therapy will take the form of modelling best practice engagement and interaction strategies to parents so they can best make a connection with their child and support their communication development in a natural way. Therapy in these situations will look more like coaching.

In all cases, we expect there to be parental involvement in Therapy. Parents are best placed to support their children’s communication development under the guidance of the Therapist given their strong emotional bonds and frequencies of interactions.

Costs & Cancellation Policy

Please see our Fees section for Assessment and Session costs, and if any travel charges are applicable.

Cancellation must be made 24 hours before the appointment. If this notice is not given, you are liable to be charged in full for the session planned.

I have private medical insurance. Will this cover Speech and Language Therapy Sessions?

Private Medical Insurers may cover some of the costs of assessment and therapy sessions. They may not cover ALL the costs of Initial Assessment sessions. They may set a limit on the number of ongoing therapy sessions they cover.

It is your responsibility to check with your insurance provider what they will cover before you agree to engage us for assessment and therapy.

We will always provide you with the schedule of our costs when you first make an enquiry with us. This means you can make an informed decision.

There is a large amount of associated work that goes with assessment (e.g. report writing. making contact with education providers etc). Our fees reflect the volume of work.  We believe we have a duty to you to deliver a high standard of assessment and advice; there is no way to cut corners to bring in a lower assessment cost than we already charge.

When claiming your assessment and therapy through your insurer, it is your responsibility to pay our invoices to us. You should then claim your costs back directly from your insurance provider.

How do I find out if you are fully qualified?

All Speech and Language Therapists working for Everybody Talks are fully qualified Speech and Language Therapists, holding recognised degrees in the profession.

We are all members of the Royal College of Speech and Language Therapists and Health Care Professions Council.

Searches can be made on both websites to locate and identify our practicing status.

www.rcslt.org

www.hcpc-uk.org

Do you have any questions?

Let us know and we'll get back to you within 24h.

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